Privacy Poilcy:

Privacy Policy for [GLÜCK]

This Privacy Policy outlines the policies and procedures regarding the collection, use, and protection of the information provided by users ("User" or "you") of [https://gluckbc.com/] . By using our Site, you agree to the terms and conditions outlined in this policy.

Collection of Personal Information

* Information We Collect:

* When you register an account, place an order, or engage in other activities on our Site, we may collect personal information, including but not limited to your name, email address, shipping address, and payment details.

* Use of Personal Information:

* We use the collected information for order processing, communication, and to improve our services. Your information is kept confidential and is not shared with third parties, except as outlined in this Privacy Policy.

Account Deletion and Data Preservation

* Account Deletion:

* You have the right to delete your account at any time. To do so, please contact our customer support or use the account deletion option in your account settings.

[https://gluckbc.com/myaccount]

* Data Preservation Period:

* Upon account deletion, your customer data, including profile information, previous orders, and saved addresses, will be preserved for a period of 30 days.

* Permanently Deletion After 30 Days:

* After the 30-day preservation period, your customer data will be permanently deleted from our systems. This includes any backup copies.

Security Measures

* Data Security:

* We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Changes to this Privacy Policy

* Policy Updates:

* We reserve the right to update or change this Privacy Policy at any time. Any modifications will be effective immediately upon posting on the Site.

Contact Us

If you have any questions about this Privacy Policy or your dealings with our Site, please contact us at [https://gluckbc.com/].

This Privacy Policy was last updated on [20/12/2023].

By using the GLÜCK website,
whether you are a browser/visitor or a shared user, you acknowledge that you
agree with the policy and provisions of this website, so please read them
carefully. As with all our other policies, these Terms and Conditions and other
matters related to the application on the gluckbc.com website are governed by
the laws of the Kingdom of Saudi Arabia.

GLÜCK trademark is registered
with happiness secret Trading est. and is referred to as "we" or "our"

The user/visitor is referred to
as "you", "you", "you" or "you"

Please review our Terms and
Conditions policy regularly as they are subject to change without notifying you
directly. You can see the latest version of the Terms and Conditions on the
gluckbc.com, and the latest published version of the Terms and Conditions will
be approved.

Website usage:

By using the GLÜCK website,
whether you are a visitor or a registered user, you acknowledge and agree to
the following:

1. You agree to compensate us and all our managers, our
employees and agents for any claims, actions or claims arising from breach of
these Terms and Conditions or misuse of the Site

2. You agree to the terms set forth in our policies and all
the items contained in this document.

3. You agree that we are not liable, as far as we can
legally, for any losses resulting from: -Abusive our site or unauthorized
access to your data content, declarations or third party conduct, including but
not limited to GLÜCK users, participating organizations and others on the site

4. You agree that once the product is delivered by us or by
shipping and delivery companies and your acceptance of it disclaims any
liability of our party. If you have any problems with your application, you
must contact us within 24 hours of receiving it. Then the problem will be
considered and the action we see fit will be taken.

5. We reserve the right to refuse any application or part of
the application.

6. We reserve our right to set the minimum or maximum of
each product or order.

7. We reserve the right to change products, components and
format for any items displayed on the site.

8. We reserve the right to refuse to return/replace/recover
items purchased via the Site if it turns out that the error is not from us.

9. We reserve the right to refuse to change the delivery
address you provided upon request.

10. You agree that we are entitled to cancel your account or
subscribe as a user on the Site without giving any reasons. This is often
because of your lack of commitment to site policies or because the account is
dormant for a long time. We will not bear any consequences resulting from the
cancellation of your account on our website.

11. All gluckbc.com users agree that they will not use the site
for their own business purposes unless they obtain written approval from GLÜCK.

12. You (the Customer) agree not to reproduce any text, images,
software, drawings, audio, music or designs, including trademarks, service
marks and patents that appear on the gluckbc.com unless you have the written
consent of GLÜCK.

13. We reserve the right to withdraw any service, facility or
product we provide or may provide in the future. In addition, we reserve the
right to change the price of any product or service at any time.

14. We reserve the right to post advertisements and promote any
product or service and allow any individual, organization or third party to
promote any product or service available on the Site, provided they have our
written permission.

15. GLÜCK is not responsible for any content, advertising or
links relating to any third parties available on our website.

16. Website users can register to make purchases on the site
once you sign up, you confirm that you are older than 18 years or are under the
supervision and consent of your guardian.

17. customer agrees that gluck can use images of the product he has ordered except in the following cases (private images, intellectual property rights)

18. It is the responsibility of users to inform us if you are aware that anyone has used your account name and password without your
permission. Your responsibility as a user is to maintain your account name,
password and any transactions and requests made in your user name and password.

Making purchases on the site

To the extent that legally allows
us to do so, we offer no guarantee that the site is gluckbc.com in terms of:
meeting your requirements, both in terms of the product information we provide
and the product itself. Provide you with error-free information about any
product or service. Correct any inaccurate errors to which we are alerted. Your
delivery date and/or time varies as a result of delays to traffic congestion
and other factors that may cause delays.

Site Ownership Rights

All texts, images, software,
drawings, audio clips, pages and their design, including trademarks, service
marks and patents are protected by international copyright law and cannot be
reproduced or reproduced without our written consent. We own or license to use
all materials and content available on our site

Terms of Sale and Refund

Please read these terms carefully
as you must acknowledge your consent to the terms of sale before making any
purchases via the website, and we are committed to providing customers with
clear information regarding their purchases on our online store.

By confirming your desire to
purchase any product on the Site, you confirm your consent to the Policy and
Terms:

1. We cannot guarantee that every product displayed on the
site is available at the advertised price. We will do our best to communicate
with customers if a product is purchased that is no longer available at the
said price on the store. The purchase will not be completed or deducted unless
the client agrees to the adjusted price.

2. We cannot guarantee that every item displayed on the site
is available and available for delivery. We will contact customers who ordered
products that executed their quantities of inventory and the amount will not be
counted.

3. We do our best to provide clear and accurate details
about the product. To name but a few: where is the product available and
different options of the same product (shape, filling etc...) We can only
guarantee that you will be delivered the same product if this is clear in the
product address in clear form. We are not responsible for the accuracy or
completeness of our product descriptions or images. If you realize that the
product does not match your description, image or comments, please contact us
within 24 hours of receiving it to solve the problem.

4. Once customers press the
follow-up button/send order, this means agreeing to the terms of sale, the
available price, the date of receipt or delivery and all the policies mentioned
on the site.

5. The customer will be notified
of the details of the order and this does not mean accepting the order.

6. Special orders status
notifications will be sent on shipment and delivery to customers. This confirms
the acceptance of the order and that it is being executed at the prices that
were available at the time of payment.7. The
customer will be notified if the order is rejected before delivery. The
Customer must notify GLÜCK if he wishes to cancel the Order, the Order shall be
converted into "in progress" status. If the Customer\"s Order is
transferred to "in progress", it cannot be cancelled or refunded. We
reserve the right to refuse any orders in our sole discretion, however, the
inadmissibility of the order on the site is often for the following reasons:
the quantity of the product ordered runs out. The customer will be notified by
emailing or calling the product\"s unavailability and the amount related to the
product will not be deducted. Failure of payment process for any reason. The
customer will be notified of this and cancel the order. Price error,
description or content related to the ordered product. In this case, the
customer will be contacted to notify him of the differences and to confirm the
completion or cancellation of the order. In the event of non-compliance with
the terms and conditions relating to the user, the customer will be notified of
this and the order cancelled without calculating the amount.

8. We are
not responsible for any delays in delivery and cannot guarantee the time it
will take to perform the customer\"s payment process.

9. These Terms of Sale shall be subject to change at any time and shall be effective at the specified time of sale/purchase. Please read the terms of sale every time you want to shop on our website. As with all our Terms and Conditions, these Terms of Sale are governed by the laws of Saudi Arabia.

GLÜCK

GLÜCK

Graduation

EID

Ciel chocolate

Other cakes

Gifts

Cupcake

Cream Cake

Special Occasions Cakes

Printed Cake

Sweets

Cake cup